North American Equipment Upfitters, Inc. (the “Company”) was formed on January 7, 1999 as a Woman Owned Business. Located in Hooksett, New Hampshire. The company was established to provide quality aerial truck upfitting services to telephone, cable, utilities and Municipalities. Our goal is to increase the standards by which the industry currently operates with regard to product quality, cost leadership, safety and service.
In conjunction with our manufacturing partners, we intend to become the leading aerial equipment upfitter in the industry. Subsequently, we intend to extend our operations to service customers across the entire Northeast. Further, we plan to cultivate our relationship with each of our manufacturing partners to the extent that we become an integral component of their equipment sales process. Our quality control team monitors not only our internal production but also ensures that the manufacturer is delivering the highest quality components, all of which meet (or exceed) ANSI specifications. Every vehicle goes through a two stages of quality control prior to delivery.
The company began production in 1999 with twelve employees in a three bay building on three acres of land. By 2001 it was apparent the company required space to grow. We opened a remote service center in Syracuse New York to provide sales and service locally to our New York customers. In the following year 2002 we purchased a twenty-eight- acre site in Hooksett, NH and erected a 25,000 Sq. Ft. facility with twenty bays. By this time our fleet customer base had grown to include Verizon, Northeast Utilities, Green Mountain Power, NH Electric Co-op, Cox Cable, Time Warner Cable, Comcast, Lewis Tree, Fairpoint and TDS Telecom.
In 2005 the company purchased an additional 20 acres for future expansion. The company continued its strong growth and in 2007 added an additional 10,000 Sq. Ft. of up-fitting space, increasing the building to 35,000 Sq. Ft. and twenty-six bays.
By 2007 our road service and in-house service department grew to eleven technicians. We provide in-house and on-site service with 24-hour emergency coverage throughout New England and New York. We operate five fully stocked road service vehicles and maintain an in-house repair staff at all locations. All of our technicians are required to be certified by our manufacturers. In the first eight years, North American Equipment has grown from twelve to seventy employees.
Our product line is being obtained from a variety of manufacturing partners. High quality aerial lifts are provided by, or otherwise obtained from, Time Manufacturing and includes their full line of Versalift aerial bucket trucks. Our fiberglass Utility and Service bodies are provided by, or otherwise obtained from, BrandFX Bodies. Our aluminum, stainless steel and steel bodies are provided by Dakota Bodies. Our cranes are provided by Auto Crane.
In January of 2017 we became part of Utility One Source and were added to their National footprint. This association brings a new opportunity to North American Equipment by adding multiple manufacturers, rental equipment and additional resources to our team. The availability of 3400 pieces of rental equipment, will allow North American to continue its growth in the Northeast while offering our customers complete access to equipment, sales, service and parts from the leading equipment manufacturers in the United States.